At Googlushee.com, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, please review our return and refund policy below.
1. Eligibility for Returns
You may request a return or exchange if:
- The product is damaged, defective, or incorrect
- The product received is not as described
- The request is made within [X] days of delivery
2. Items Not Eligible for Return
Returns will not be accepted for:
- Used, washed, or altered items
- Items without original packaging and tags
- Clearance or sale items (unless defective)
- Personal care or hygiene products (if applicable)
3. Return Process
To initiate a return:
- Contact us at support@googlushee.com
- Provide your order number, product images, and reason for return
- Our support team will guide you through the return process
Returns sent without prior approval may not be accepted.
4. Return Shipping
- If the return is due to our error (wrong, damaged, or defective item), return shipping will be covered by Googlushee.com
- If the return is due to a change of mind, shipping charges will be the customer’s responsibility
5. Refund Policy
- Refunds will be processed after inspection of the returned item
- Approved refunds will be issued within [X] working days
- Refunds will be made via the original payment method
- For Cash on Delivery (COD) orders, refunds will be processed via bank transfer or store credit
6. Exchange Policy
- Exchanges are subject to product availability
- If the replacement item is unavailable, a refund or store credit will be offered
7. Order Cancellation
- Orders can be canceled before shipment
- Once the order has been dispatched, cancellation is not possible
8. Late or Missing Refunds
If you have not received your refund:
- Check your bank or payment provider
- Contact your bank as processing times may vary
- Email us at support@googlushee.com for assistance
9. Policy Updates
Googlushee.com reserves the right to update or modify this Return Policy at any time. Changes will be posted on this page.
10. Contact Us
For any return or refund queries, please contact:
📧 Email: support@googlushee.com
🌐 Website: https://www.googlushee.com